Admissions
Learn more about the admissions process at Hickory Trail Hospital and Branches Dallas, located in Dallas Fort Worth, Texas.
Take the First Step Toward Support and Healing
At Hickory Trail Hospital and Branches Dallas, we make it easy to get started. For a confidential evaluation, call us anytime at 972-299-3738. Our qualified mental health professionals are available 24/7 to speak with you, your family, or loved ones about any concerns or challenges you may be facing.
During your initial evaluation, our team will:
- Listen carefully to understand your unique situation
- Discuss your needs, concerns, and goals for recovery
- Recommend a personalized plan of action to support your stabilization and mental well-being
As part of the assessment, a psychiatrist will be involved to determine whether inpatient or outpatient treatment is appropriate.
Getting help is simple, confidential, and available whenever you need it – because your mental health matters.
Authorization to Release Protected Health Information
What Not to Bring
At Hickory Trail Hospital, our top priority is to provide a secure, healing environment for our patients, but we encourage our patients to bring personal items to make their stay as comfortable as possible, and we strive to keep our facility free of potentially hazardous items.
The following items are considered contraband and are not allowed on our patient floors at Hickory Trail. Items on this list will be sent home or stored in a safe area outside the treatment unit for pick up upon patient discharge.
Items that are NOT allowed include but are not limited to:
- Weapons or protective devices
- Belts, cords, straps, ties, shoelaces, scarves, bandanas or sashes
- Plastic bags
- Sharp objects including scissors, knives, pocket knives, metal nail files, knitting needles, sewing needles, safety pins or straight pins
- Metal combs, hair picks or rattail combs
- Any liquid which contains alcohol (i.e. mouthwash), but shampoos, conditioners, body lotions, deodorant or other personal hygiene items identified to contain some alcohol are permitted
- Bar soap (liquid soap in the original container is permitted)
- Spray cans or aerosol cans
- Glass containers or other glass items
- Razors (single)
- Compacts with glass mirrors
- Manicure sets
- Coat hangers (either plastic or wire)
- Tape recorders, televisions, radios, iPods, iPads or tablets, cellular phones, cameras, beepers, computers, portable DVD players or any electrical appliance not required for daily personal grooming
- Steel-toe boots or high-heel shoes
- Cigarette lighters or matches
- Opened cigarette packs (only unopened, commercially manufactured cigarettes allowed)
- Overalls
- Any clothing with drawstrings, including hoodies, jackets, sweatshirts, sweatpants, pajamas, tank tops and shirts with small straps (spaghetti straps), thong-style underwear, shorts or pants
- Underwire bras are permitted on West, Geriatric and TRP units only
- Underwire bras are not allowed on Child/Adolescent or east units
- Stockings, pantyhose or tights (TED hose are approved if ordered by the physician)
- Blankets, pillows, bed coverings (only hospital provided linens are allowed)
- Food of any kind
- Food consumed by the patient during visitation is permitted on Child/Adolescent and Geriatric units
- No food may be delivered to or stored for the patient on any unit
- Ear/facial piercings deemed a safety risk (stud earrings and piercings are acceptable; hoop earrings are not)
Thank you, in advance, for leaving these items at home. As with every aspect of treatment, our staff is available to assist you with this process. If there are items you are unsure of, don’t hesitate to ask. We’re here for you.
Hickory Trail is not responsible for misplaced items or valuables.
If you have further questions, please don’t hesitate to contact us!
We’re Here 24/7
If you or someone you care about may need help, please call us anytime at 972-299-3738 to schedule a confidential assessment.
A Place for Help and Hope
Offering a supportive environment to help you thrive and grow.
